Mahjong at Deena’s – Cancellation, No-Show & Refund Policy

Last Updated: August 13, 2026

For Social Clubs and Social Events

• Cancellations made more than 24 hours before an event may be eligible for credit or refund at our discretion. Please contact Deena directly at mahjongatdeenas@gmail.com regarding discretionary refunds.

• Cancellations within 24 hours of an event or are non-refundable and may be subject to a cancellation fee.

• No-shows are non-refundable and may also incur a cancellation fee.

• If Mahjong at Deena’s cancels an event, you will receive a refund or credit.

By booking, you agree to this policy.

For Classes

• Cancellations must be made more than 72 hours before a class or class series to be eligible for a credit to reschedule at our discretion. Please contact Deena directly at mahjongatdeenas@gmail.com regarding discretionary refunds.

• Cancellations less than 72 hours prior to a class will not be eligible for a refund or to reschedule.

• No-shows are non-refundable and may also incur a cancellation fee.

• If Mahjong at Deena’s cancels an event, you will receive a refund or credit.

• Private Lesson Overage Fees

  • Private lessons that extend more than 30 minutes beyond the scheduled end time will be billed at $100 per additional hour, per instructor.

By booking, you agree to this policy.